Manage account

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Request release funds

The release funds option allows you to release your available funds in your Netcash account into your business bank account (the bank account that is linked to your Netcash account)

 

Navigate to the Services menu > Account > Manage account > Request release funds

 

  • Click on the Release funds button
  • Your available balance is displayed
  • Select Release all available funds or Release own amount
  • Click on the Release funds button

  • Funds are released to your bank account linked to your Netcash profile

Note:

  • The amount available for release is finalized after 13h00 on the day of release.
  • Funds will be available in your bank account the next day and will reflect the date on which the release was requested
  • Authorisation cut-off time is 14h30 on the payment day.
  • Valid payment dates are Monday to Friday (excluding public holidays)

Release funds history

A history of all your released funds will be displayed here, which includes the release date and the amount released to your bank account.

 

Navigate Services > Account > Manage account > Release funds history.

  • Select the date range
  • Click on submit

 

To download the release funds history click on the download button

Inter-account transfer

This functionality allows you to transfer funds across your Netcash accounts, from your main account to your sub accounts or from your sub accounts to your main account.

 

Navigate Services > Account > Manage account > Inter-account transfer

 

  • Click on the Transfer to account drop-down box > select the receiving account
  • Insert the amount to be transferred
  • Insert a reference for the receiving account
  • Click on Transfer funds
  • The transaction can be viewed on the Netcash statement. (The intended sub accounts balance will be credited.)

Netcash account transfer

The Netcash account transfer allows you to transfer funds to other Netcash accounts. This excludes sub-accounts

 

Navigate to Services > Account > Manage Account >  Netcash account transfer

 

Click on Add New

  1. Insert the account number for the intended Netcash account.
  2. Add Amount
  3. Add Beneficiary reference
  4. Insert extra fields if required for reconciliation
  5. Click on Submit
  6. Select the relevant transfer.
  7. Click on the transfer funds button.
  8. Click the entered values, checked and verified the box.
  9. Click on confirm transfer.
  10. Insert the OTP sent to your cellphone.
  11. Click on the authorise button.

Funds will reflect momentarily in the recipient’s Netcash account. Details can be viewed on the Netcash statement for both the transferer and recipient.

 

To view a full history of all your Netcash account transfers. Click on the ” View History ” account button (top right-hand corner)

Netcash clearing accounts

Netcash holds clearing accounts with all major South African banks, enabling you to fund your Netcash account quickly and securely.

 

Navigate to Services > Account > Manage account > Netcash clearing accounts.

 

  1. Select the bank from the drop-down menu to which you will be making a payment
  2. The Netcash bank account details for that particular bank will be displayed
  3. Please use the correct deposit reference (This is displayed in the top-right-hand corner of your Netcash account.)
  4. Click on the Print details button to print to PDF.
  5. Click on the Bank Letter button to download a Bank account confirmation letter for the bank selected.
  6. You can now easily transfer funds from your business bank account to your Netcash account using the provided Netcash clearing account details.

Account top-up

If you need to upgrade your Netcash Shop plan or fund monthly fees or ad-hoc amounts, simply top up your Netcash account balance.

 

To create a top-up:

Navigate to Services > Account > Manage Account > top-up > top-up Account

 

    1. Type: select either Email, SMS or WhatsApp
    2. Reference: the reference is prefilled
    3. Amount: the top-up amount
    4. Description: description of the transaction for your records
    5. Email address/Mobile number: the person who will be receiving the payment link
    6. Click on send top-up request.

The payment link will be sent via the specified payment type (WhatsApp, SMS or Email), alternatively a QR code will be displayed on screen which can be scanned to make the payment. The balance will be automatically updated once payment is successful. The top-up balance will be visible on your Netcash statement.

Note: A maximum of R2000 per account top – up.

The Top-up may take up to 24 hours to reflect in your Netcash account.

Account Top-up history

Navigate to Services> Account> Manage account> Account top-up

 

A list of all account top-ups will be displayed with the relevant status of the top-up.

Status: processing, successful and unsuccessful.

Instant funding

Netcash Instant Funding is a powerful solution that allows you to leverage the income flowing into your Netcash account. With faster access to funds, you gain the flexibility to invest in new opportunities, bridge cash flow gaps, and manage unexpected expenses with ease. Stay focused on what matters most, growing your business with the financial freedom Instant Funding provides.

 

Through a partnership between Netcash and GoTyme Bank Ltd, Instant Funding is made available based on the cash inflows in your Netcash account. Your pre-approved offer is generated using anonymised data analysis. Should you choose to accept the offer, your information will be shared only for the purpose of preparing your funding application and enabling the funds to be paid directly 
into your Netcash account, quickly and seamlessly

 

Navigate to Services > Account> Manage account > Instant funding

 

If your account qualifies for instant funding, an offer will be made available to you:

 

  1. Select the required amount.
  2. Choose the preferred payment term.
  3. Review your payment details.
  4. Submit your application.

 

If your application is successful, the amount will be credited to your Netcash account, and you can then utilise the funds as needed.

 

If your account does not qualify for instant funding, select the Request option. A representative from GoTyme Bank will contact you to discuss your requirements.

Note: if the request button is not available this is due to system permissions and they request can be action by your Netcash account Super user.

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