Help Center

Help Center

We are here to help you!

Creditor payments

The View creditor payments service key settings, allows you to generate your service keys if this is required. If it has already been generated you are able to view it here. You are also able to edit the email address or deactivate the service key.

  • Click on Account Profile.
  • Click on NetConnector > Creditor payments.
  • Complete the required fields.
  • Tick postback URL active box if required.
  • Select the pre-defined postback URL if your software appears in the dropdown list – or
  • Insert the postback URL where the responses should be electronically sent.
  • Choose from the following options: Ignore errors, Autoforward action date or Lock batch on upload. (See notes below for detail).
  • Click on the Submit button.
  • The service key is generated and emailed to the email address linked to the service key.

Note:

  • Select Ignore errors if you would like Netcash to process payments to valid bank accounts and ignore invalid bank accounts. Leaving this option unticked will result in all payments rejecting if any one payment is invalid.
  • Auto forward action date will move your payments to the next valid action date if you have missed your cutoff time.
  • Lock batch on upload will not allow any editing of supplier details once the supplier batch is sent to Netcash.