Help Center

Help Center

We are here to help you!

Salary payments

The Salary payment profile and fee has the information of your limits, authorises and fees. These payment limits can be increased by you if you have the permissions to do so.
  • Select Account profile
  • Click Service profiles
  • Select Salary payments
  • Click the blue Edit button to increase or decrease your line or batch limit.
  • Once you have clicked the blue Edit button and made your change you will receive an OTP. Enter the OTP and Submit.

Below is the information you will be able to view and edit if permissions are set for you to do so.

Service profile:

  • Service active: This would be ticked if the service is active
  • Line limit: This would reflect the amount of your line limit/ your per transaction limit
  • Batch limit: This would reflect the amount of your batch limit/ this would be your daily limit.
  • Number of authorisers: This would reflect how many authorisers you  have requested, you can have multiple authorisers should your business require it.

Service fees:

  • Same day salary payment: The fee you are paying for per transaction for a Same day salary payment
  • Dated salary payment: The fee you are paying for per transaction for a Dated salary payment
  • Same day salary payment Namibia: The fee you are paying for per transaction for a Same day salary payment to Namibia
  • Dated salary payment Namibia: The fee you are paying for per transaction for a Dated salary payment to Namibia