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Account service

Our easy to use guide will get you up and running in no time!

Release funds and process inter-account transfers

Releasing funds

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Manage account > release funds.
  4. Click on the Release Funds button.
  5. Your available balance is displayed*.
  6. Select Release all available funds or Release own amount.
  7. Click on the Release Funds button.
  8. Funds are released to your bank account linked to your Netcash profile.
Note: *The amount available for release is finalised after 13h00 on the day of release.

Processing inter-account transfers

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Manage account > Inter-account transfer.
  4. Insert the account number of the receiving account.
  5. Insert the amount to be transferred.
  6. Insert a reference for the receiving account.
  7. Click on Transfer Funds.

Viewing invoices and statements

Viewing invoices

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Reports > Invoices.
  4. Choose detailed or summarised.

Note: Should you wish to download your invoice please click on the download option and select the file format required. Use the select account dropdown to access invoices on sub-accounts.

Viewing statements

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Reports > Statement.
  4. Choose the statement you would like to view from the available options.
    – Cash analysis
    – This month
    – Previous month
    – Date Range
  5. Download the statement by selecting the Download statement, CSV or XLS button.

Validating bank account & ID numbers

Bank account validation

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Tools > Validate bank account.
  4. Complete the required fields and click on Check.
  5. The results of the validation are then displayed.

Note: Validating bank account numbers checks to see if an account is valid for a particular bank. The service does not determine whether the account is open or closed or exists. For detailed information on branch codes and account number tips, please select Account Number Tips from the Tools menu.

ID number validation

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Tools > Validate ID Number
  4. Insert the ID number you want to validate and click on Check.
  5. The results of the validation are then displayed.
Note: Only South African ID numbers are validated which are 13 numeric characters.

Accessing account number tips

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Tools > Account number tips.
  4. A list of tips regarding account number length, range, branch code and account type is displayed.

2 factor authentication

Use Google Authenticator to authorise payments

Google Authenticator is a free App that can be downloaded from your App Store and synchronised with your Netcash account, allowing you to generate codes to be inserted when authorising payment batches.

A few reasons why you should elect to use 2 Factor:

  • Not reliant on cell phone network to be up.
  • No delays in receiving codes.
  • Can be used when you are travelling abroad.
  • Does not require data (works offline).

How to link 2 Factor Authentication to your Netcash account:

  1. Login to Netcash clicks on Account Profile / My Space / Authentication.
  2. Click on Edit and then on the 2 Factor radio button.
  3. Insert your One Time Pin (OTP).
  4. Download Google Authenticator on your Android or Apple mobile device.
  5. Click on Generate QR code.
  6. Scan the code with the Google Authenticator app on your phone.
  7. Insert the authenticator Pin.
  8. Click on Submit.
  9. In Google Authenticator click Add Account.

Netcash clearing accounts

  1. Select the bank from the drop-down menu to which you will be making payment.
  2. The Netcash bank account details for that particular bank will be displayed.
  3. Please use the deposit reference.
  4. Click on the Print details button to print to PDF.
Need more assistance?
Contact your Relationship Consultant on 0861 338 338 or email us on support@netcash.co.za