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Account Service

Our easy to use guide will get you up and running in no time!

Release funds and process inter-account transfers

Releasing funds

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Manage account > Release funds.
  4. Click on the Release funds button.
  5. Your available balance is displayed*.
  6. Select Release all available funds or Release own amount.
  7. Click on the Release funds button.
  8. Funds are released to your bank account linked to your Netcash profile.
Note: *The amount available for release is finalised after 13h00 on the day of release.

Processing inter-account transfers

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Manage account > Inter-account transfer.
  4. Insert the account number of the receiving account.
  5. Insert the amount to be transferred.
  6. Insert a reference for the receiving account.
  7. Click on Transfer funds.

Viewing invoices and statements

Viewing invoices

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Reports > Invoices.
  4. Choose detailed or summarised.
Note: Should you wish to download your invoice please click on the download option and select the file format required. Use the select account dropdown to access invoices onsub accounts.

Viewing statements

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Reports > Statement.
  4. Choose the statement you would like to view from the available options.
    – Cash analysis
    – This month
    – Previous month
    – Date range
  5. Download statement by selecting the Download statement, CSV or XLS button.

Validating bank account & ID numbers

Bank account validation

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Tools > Validate bank account.
  4. Complete the required fields and click on Check.
  5. Results of the validation are then displayed.
Note: Validating bank account numbers checks to see if an account is valid for a particular bank. The service does not determine whether the account is open or closed or exists. For detailed information on branch codes and account number tips, please select Account number Tips from the Tools menu.

ID number validation

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Tools > Validate ID Number
  4. Insert the ID number you want to validate and click on Check.
  5. Results of the validation are then displayed.
Note: Only South African ID numbers are validated which are 13 numeric characters.

Accessing account number tips

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Tools > Account number tips.
  4. A list of tips regarding account number length, range, branch code and account type is displayed.
Need more assistance?
Contact your Relationship Consultant on 0861 338 338 or email us on support@netcash.co.za