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Creditor Payments

Our easy to use guide will get you up and running in no time!

Load creditors

  1. Select the Services.
  2. Click on Payments from the dropdown menu.
  3. Click on Creditors > Creditor List.
  1. Click the Add creditor button on the top right side of the screen.
  2. You will be prompted to insert the following information: – Account reference – Account name – Payment amount – Creditor statement reference
  3. Click on Submit.
  1. To add the beneficiary’s banking details, click on the Bank account details tab below the Account details.
  2. You will be prompted to insert the following information:
    – Bank account name
    – Bank account number
    – Branch code
    – Bank account type
  3. Click on Submit.
  4. Bank account details wil be validated before they can be saved.
Note: Insert ID number if you would like to verify bank account details.
  1. Other optional fields to store creditor information include: – Account grouping – Notifications – Transaction history – Contact details – Creditor notes

Add a creditor batch

  1. Select Services.
  2. Click on Payments from the dropdown menu.
  3. Click on Creditors > Creditor batches.
  4. Click on the Add creditor batch button on the top right side of the screen.
  1. Select the *Payment type and Action date.
  2. Click Submit.
  3. You may now select beneficiaries to be added to your batch by clicking in the box on the right of the creditor
  4. Edit amounts and statement references if required.
  5. Click the Add selected to batch button once all editing/selecting is complete.
  6. Click on View batch.

* Payment types:

Same day payments

  • Funds will be available in the beneficiaries bank account the next day, value-dated for the (same day) payment date.
  • Processing cut-off time is 13h00 on the payment day.
  • Valid payment dates are Monday to Friday (excluding public holidays).

Dated payments

  • All payments are reflected in all accounts on the payment day.
  • Processing cut-off time is 13h00 one business day before payment day and 13h00 on Friday for Saturday and Monday’s batches.
  • Valid payment dates are Monday to Saturday (excluding public holidays).

Obtain a pre-authorisation report

  1. Select Services.
  2. Select Payments from the dropdown menu.
  3. Click on Creditors > Creditor batches.
  4. The list of creditor batches will now be displayed.
  1. To download your Pre-Authorisation Report, select Edit creditors on the left side of the Creditor Batch required.
  2. To download your creditor batch report, click on the Download button.
  3. Your creditor batch report will be displayed on the screen. Click on the Export icon and select the preferred format to download your report.
  4. The batch will automatically start downloading and save in your default downloads folder.

Authorise a creditor batch

  1. Select Services.
  2. Select Payments from the dropdown menu.
  3. Click on Creditors > Creditor batches.
  4. The list of creditor batches will be displayed.
  5. Click on the Authorise button next to the batch that you would like to authorise.
  6. The Confirm batch authorisation screen is displayed. This is a summary of the creditor batch including charges, notifications and a choice of funding options:
    – Use available balance if there is sufficient credit in your Netcash account
    – Will make bank transfer if you need to fund the Netcash clearing account for payment
  7. Read and accept the terms and conditions, then click on Authorise.
  1. The Confirm batch authorisation screen is displayed. This is a summary of the creditor batch including charges, notifications and a choice of funding options: – Use available balance if there is sufficient credit in your Netcash account – Will make bank transfer if you need to fund the Netcash clearing account for payment
  2. Read and accept the terms and conditions, then click on Authorise.
Note: Batches can be unauthorised until 13h00 on the date they are to be processed on the Same day service and by 13h00 one business day before the payments day for the Dated payment service.
  1. Should you elect to pay using available balance you will then be re-directed to the Confirm Batch authorisations screen.
  2. Insert the One Time Pin (OTP) sent to your cell number or Google authenticator pin.
  3. Click OK.
  4. Your creditor batch is now authorised and will be scheduled to run on the selected date.
Note: If you require additional authorisers, please inform them to authorise the batch before cut-off.
  1. If you are paying using the Will make bank transfer option, you will be prompted to insert the following information:
    – The date when the transfer will be made
    – The Netcash account you will be transferring to
    – The amount to be transferred
    – The extra fields are optional for reconciliation purposes
  2. Click on Next.
  3. Click on Print report in order to obtain details of the Netcash clearing that you need to fund.
  4. Click Authorise to confirm your bank transfer.
  5. Insert the One Time Pin (OTP) sent to your cell number or Google authorisation pin.
  6. Your creditor Batch is now authorised and will be scheduled to run on the selected date.
Note: Please make sure your transfer has the correct reference.
Note: One Time Pins are session based. This means that as long as you are logged in into your Sage Pay account, you can use the same OTP to authorise. Where multiple authorisations are required, only the first authoriser needs to insert the OTP.

Obtain a post batch authorisation report

  1. Select the Services.
  2. Select Payments from the dropdown menu.
  3. Click on Creditors > Creditor batch reports.
  1. Click on the Export icon and select the preferred format to download your report.
  2. The batch will automatically start downloading and save in your default downloads folder.
Need more assistance?
Contact your Relationship Consultant on 0861 338 338 or email us on support@netcash.co.za