1. Home
  2. Docs
  3. Services
  4. Account
  5. Reports

Reports

Invoices

Your invoice provides you with details such as your transactional volumes, cost per unit and total amounts.
  • Select Services.
  • Click on Account from the dropdown menu.
  • Click on Reports > Invoices.
  • Choose detailed or summarised.

Note: Should you wish to download your invoice please click on the download option and select the file format required. Use the select account dropdown to access invoices on sub-accounts.

Statement

Your statement allows you to see all the transactional activity that has been processed through your Netcash account, such as batches processed, Pay Now transactions, AVS transactions, deposits, bank transfers, service fee retention, etc.

  • Select Services.
  • Click on Account from the dropdown menu.
  • Click on Reports > Statement.
  • Choose the statement you would like to view from the available options:
      • Cash analysis
      • This month
      • Previous month
      • Date range
  • Download the statement by clicking the Download statement button. There are various formats available to save the download such as PDF, Excel etc.

Note: The Available balance is what is available to be transferred out of your Netcash account to your bank account. Service fees and retentions are included in the Available balance calculation.

To view the individual transaction details per statement entry, click on the view report icon.

The report may be downloaded in PDF, Excel etc.

Service Fees

These are pre-determined and agreed fees for transactions processed on your behalf on the Netcash system. Service fees are accumulated during the course of the month and reflect as a retention amount. Service fees are held as a negative amount in retention and invoiced on the 1st of following month.

Retentions

Surety Retention: This is the amount being retained as surety to be provided to the banks against the value of your Debit Order batch. Any amount remaining after 22 working days forms part of the available balance on your Netcash account.

Unpaid Retention:

This is the amount being retained from the Debit Order batch value to cover returned transactions. Any remaining balance will become part of your available balance after 22 working days.

Statement download

The statement downloads on this page contain detailed transaction information that may be confidential for specific users. Access to this page should only be given to users who are permitted to view all system transactions.
  • Select Services
  • Click on Account from the dropdown menu
  • Click on Reports > Statement Download
  • Choose the statement you would like to view from the available options:
    • Cash analysis
    • This month
    • Previous month
    • Date range
  • Download the statement by selecting the Download statement, CSV or XLS button.

Net Balance 

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Reports > Net balance.

The Net balance takes all the balances of primary and sub accounts and calculates a Net Current and Available balance

IT3 b certificate

Tax certificates are made available annually in March for the previous tax year.
  • Select Services
  • Click on Account from the dropdown menu
  • Click on Reports > IT3 b certificate

Redirect report

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Reports > Redirect report.

The redirect report is when a client changes bank details perhaps the account has been closed etc, and notifies their bank to place a redirect on the closed account to their new bank account. Once a debit order or payment is made a redirect is sent. 

Notification billing

  1. Select Services.
  2. Click on Account from the dropdown menu.
  3. Click on Reports > Notification billing.

Notification billing can be viewed on primary and subs accounts. Select the Account, Month, and Type. Notifications will be displayed by Date, Invoice number, Type, and Volume Report downloads are available per date displaying the individual notifications.