1. Home
  2. Docs
  3. Quick_Start_Guides
  4. Debit Orders
  5. FTPS mandate upload

FTPS mandate upload

Our easy to use guide will get you up and running in no time!

How to upload your mandate files onto Netcash using FileZilla

What is FTPS

FTPS (also known as FTP-ES, FTP-SSL and FTP Secure) is an extension to the commonly used File Transfer Protocol (FTP) that adds support for the Transport Layer Security (TLS) and the Secure Sockets Layer (SSL) cryptographic protocols.

FTPS should not be confused with the SSH File Transfer Protocol (SFTP), an incompatible secure file transfer subsystem for the Secure Shell (SSH) protocol. It is also different from FTP over SSH, the practice of tunnelling FTP through an SSH connection.

How to transfer a mandate file:

To transfer a Mandate file with an FTPS Client you need to have the Netcash FTPS Service, which will consist of an IP address/Host Name, username and password. You can contact your Relationship Consultant to apply for these details.

An FTPS Client is software designed to transfer files back and forth between two computers over the Internet. It needs to be installed on your computer and can only be used with a live connection to the Internet.

With an FTPS Client in this case (FileZilla) uploading a file is really easy.

FTPS clients’ interface is usually divided in two – the pane on the left shows the files and folders on your computer (your Desktop, My Documents, etc.) and the pane on the right display the files on the remote server.

FileZilla is powerful and easy-to-use free FTP (file transfer protocol) utility. We recommend this program to all clients.

Download and install FileZilla using this link:

  1. Download and install FileZilla using this link:

  2. Open FileZilla – You will see the following screen.

  3. Set up your connection to Netcash.
    – Click on File and select site manager.
    – Create a new site and fill in the details that were provided by your Relationship Consultant.

    Note: Should you require this information please contact us.

  4. How to connect to your newly created site.
    – Just below the file there is a site manager icon.
    – Click on the icon and select your new site.
    – After selecting the new site the following will appear.

  5. How to navigate to your new mandate files.
    – Navigate to the folder containing all of your mandate files on your hard drive. If you do not know where they are or you do not have the file you will need to consult your IT person.

  6. Uploading your files.
    – Once you have your files in the left pane you must select the files you wish to transfer, then right-click on any file and select Upload.

  7. Checking the file upload progress.
    – Your files should now be transferred this may take a while depending on the size of the files and the speed of your connection. You can view the progress at the bottom of FileZilla. Once the box is empty all files have been transferred.

  8. Organizing your mandates.
    – Congratulations, your files should now be uploaded.

Note: You can create folders in the right-hand side pane to organise your mandates. Simply right-click in the Empty directory listing and choose the option Create Directory. By placing your mandates in different folders you will be able to control them more efficiently.

Need more assistance?
Contact your Relationship Consultant on 0861 338 338 or email us on support@netcash.co.za