Sage Payroll (Business Cloud)

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Our easy to use guide will get you up and running in no time!

How to issue service keys

Service Keys are a vital part of system security and should be treated with the utmost confidentiality.

Sage Business Cloud Payroll requires two service keys:

  • Account service key
  • Salary payments key

Add an account service key

  1. Click on Account Profile.

  2. Click on Netconnector > Account service.

  3. Complete the required fields:

  4. Tick the active box

  5. Insert email address

  6. Predefined Postback URL – None.

  7. Click on Submit.

  8. The Service Key is now issued, copy the key into Sage Payroll.

Add a salary payments service key

  1. Click on the Account Profile tab on the black taskbar.

  2. Click on Netconnector > Salary payments

  3. Complete the required fields:

    • Tick the active box

    • Insert email address

  4. Predefined Postback URL – None.

  5. Select Submit.

  6. The Service Key is now issued, copy the key into Sage Payroll.

Note:

  • Select Ignore errors if you would like Netcash to process payments to valid bank accounts and ignore invalid bank

    accounts. Leaving this option unticked will result in all payments rejecting if any one payment is invalid.

  • Auto forward action date will move your payments to the next valid action date if you have missed your cutoff time.

  • Lock batch on upload will not allow any editing of supplier details once the supplier batch is sent to Netcash.

Inserting service keys into Sage Payroll

Inserting service keys into Sage Payroll

  1. Login to Sage Payroll.

  2. Select the company to be set up for Netcash.

  3. You will be routed to My Dashboard.

  4. Select Payroll and Netcash.

  5. Insert your Netcash account number, Account service key and Salary service key.

  6. Click on validate – your account number and service keys will be verified with Netcash.

  7. All input should change to green if valid, click on Save.

Note: If you do not have a Netcash account: You will select the ‘Don’t have a Netcash Account’ checkbox, this will allow you to insert your details in order to create a Netcash account.

Inserting payment details for employees in Sage Payroll

  1. Click on Employee and Employee details.

  2. Select the employee that you wish to edit.

  3. Scroll down to Payment details.

  4. In the ‘I pay this employee by’ field, select Netcash from the list.

  5. Insert the banking details.

  6. Save.

Exporting a salary batch

  1. Click on Payroll and Netcash.

  2. Click on the Export Tab.

  3. Edit the batch name and date.

  4. Click on next and preview the payment to be made, (Export to PDF if required).

  5. Click on Make Payment.

  6. The payment file is now submitted to Netcash.

  7. To view a log of payment batches submitted click on the History tab.

  8. By clicking on Query status, you can view the results of the file upload to Netcash.

Authorising Sage Payroll salary payments

Authorising Netcash Salary Payments within the Netcash eyeframe.

  1. Click on the Netconnector Services tab.

  2. Insert your username, password and pin that you would use to login to the Netcash website.

  3. Click on Login.

  4. Click on authorise salary batch.

  5. A list of batches available for authorising will appear.

  6. Click on the authorise button.

Note: You can access sub-accounts by clicking on the Select Account icon.

Authorising a salary batch within your Netcash account.

  1. Click on Services.

  2. Click on Payments from the dropdown menu.

  3. Click on Salaries > Salary batches. The list of salary batches will be displayed.

4. Click on Authorise next to the batch that you would like to process.

5. The confirm batch authorisation screen is displayed. This is a summary of the salary batch including charges, notifications and choice of funding options.

  • Batch warnings -A batch warning button displayed in pink indicates warnings in the batch. Batch warnings will display info in the batch such as duplicate bank accounts and account details changed. You can choose to make corrections or proceed to authorise the batch without amendments

  • Pay against the available balance if there is sufficient credit in your Netcash account.

  • Transfer funds if you need to fund the Netcash clearing account for payment

6. Read and accept the terms and conditions, then select Authorise.

  1. Should you select to pay using the Available balance option you will then be re-directed to the Confirm batch authorisations screen.

  2. Insert the One Time Pin (OTP) sent to your cell number or Google Authenticator pin.

  3. Click OK.

  4. Your Salary Batch is now authorised and will be scheduled to run on the selected date.

  5. If you require additional authorises, the batch will be awaiting further authorisation. Please inform the additional authorisers of this.

6. If you are paying using the Will Make bank transfer option, you will be prompted to insert the following information:

  • The date when the transfer will be made.
  • The Netcash account you will be transferring to.
  • The amount to be transferred.
  • The extra fields are optional for reconciliation purposes.
  1. Click Next.
  2. Click on a Print Report to obtain details of the Netcash clearing that you need to fund.
  3. To view the Netcash clearing account details in your Netcash account: Navigate to Services > Account> Manage Account> Netcash clearing accounts. (Please ensure your Netcash account number is used as the reference.)
  4. Click Authorise to confirm your bank transfer.
  5. Insert the One Time Pin (OTP) sent to your cell number or Google Authenticator pin and click Authorise.
  6. Your salary batch is now authorised and will be scheduled to run on the selected date.
  7. If you require additional authorises, the batch will be awaiting further authorisation – please inform the additional authorisers of this.

 

Notes: One Time Pins are session-based, which means that as long as you are logged in to your Netcash account, you can use the same OTP to authorise. Where multiple authorisations are required, only the first authoriser needs to insert the OTP.

 

If you have exceeded your line or batch limit, please contact Netcash to arrange a limit increase or click on the increase limit button during the batch authorisation process, your Relationship Consultant will contact you. If you have permission to increase the limits on the Netcash account, then please follow the below steps:

 

  • Select Account Profile.
  • Click on Service profiles.
  • Select Salary payments.
  • Click on the blue Edit button.
  • Adjust your limits accordingly and submit.
  • You will receive an OTP to authorise the change.
 

View your salary batch report.

  1. To obtain your post-batch authorisation report click on Services.

  2. Click on Payments from the dropdown menu.

  3. Click on Salaries > Salary batch reports.

    The list of salary batches will now be displayed.

  4. To download your Post-Authorisation Report, click on the printer on the left side of the Salary Batch report

  5. Click on the Export icon.

  1. Select your preferred format to download your report.

  2. The batch will automatically start downloading and save in your default downloads folder.

Need more assistance?

Contact your Relationship Consultant at 0861 338 338 or email us on support@netcash.co.za

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