DebiCheck authentication response codes
To view the details of DebiCheck authentication response code/s navigate to:
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Services > Debit Orders > Reports > DebiCheck authentication
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1. Select the date range.
2. Click on submit.
3. The DebiCheck authentication/s statuses will be displayed for that date range.
Debicheck Authentication Statuses
Imported – Authentication has been imported via an external source (API/ Converter)
Incomplete – Authentication requires additional information before it can be sent for Authorization to the account holder’s bank
Pending – Authentication is pending submission to the account holder’s bank.
Submitted – Authentication has been sent for Authorization to the account holder’s bank.
Accepted – Authentication has been Accepted by the account holder’s bank
Accepted with RMS – Authentication has been Accepted with RMS by the account holder’s bank.
Rejected – Authentication has been Rejected by the account holder’s bank or Bankserv.
Recent – An authentication copy has been created and is ready to be sent for Authorization to the Bank, click the Authorise button to initiate the process.
Cancellation Pending – Authentication has been requested for Cancellation
Cancellation Submitted – Authentication has been sent for Cancellation to the account holder’s bank.
Cancellation Failed – Authentication Cancellation has failed
Cancelled – Authentication has been Cancelled by the account holder’s bank.
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To view more details with regards to the status of the authentication click on the view report icon on the left hand side of the particular authentication.
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Displayed in the report is the bank response field. This is a number.
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To view the details of the bank response select the Response codes button.
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Dependent on the bank response a new authentication can be sent if rejected for missing criteria and or invalid data.
Note: Only authentications with the status Accepted or Accepted with RMS may be included in a DebiCheck batch.
